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What payments are accepted?
Payment by PayPal or by Visa, MasterCard, American Express and Klarna credit card is accepted. In case of payment by PayPal, the delivery must be made to the address registered with PayPal and cannot be changed. Klarna allows you to spread the cost of your purchase over 3 interest-free instalments. Payments are automatically debited every 30 days until the entire order is paid for. More information hereDuring periodic maintenance of the system, some payment methods may not be available immediately.
I have cancelled my order, why hasn't my money been refunded?
If the cancellation is made before the product is shipped, no charge will be made unless authorised by your bank.
Is it possible to order by mail or telephone?
Yes, it is possible to place an order by
You can contact our customer service by calling +34 621 072 027. To protect your privacy, we do not accept orders by email.
I would like to cancel / modify my order
Deseo anular / modificar mi pedido
What is the delivery time of my order?
The delivery time is 1 to 5 days for domestic shipments and 3 to 7 days for EU shipments. Delivery times are calculated after confirmation of product availability and when the customer receives our shipping notice by email.